Shipping Policy

Shipping Policy

At Espiritu, we strive to provide a seamless and efficient delivery experience to ensure your purchases arrive safely and on time. Please review our shipping guidelines for domestic and international orders.

Domestic Shipping (U.S.)

Processing Time

Orders are typically processed within 1-3 business days, excluding weekends and holidays. You will receive a confirmation email with your tracking information once your order is dispatched. Items marked as pre-orders will be processed in 3 weeks.

Shipping Options & Delivery Time
We offer standard shipping for orders within the U.S., which typically takes 3-7 business days. Delivery times are estimates and start from the date your order is shipped, not when it is placed. Please note that delivery delays can occasionally occur due to unforeseen circumstances beyond our control.

International Shipping

We ship to various countries worldwide. Shipping Rates vary according to service and country. Please see our international shipping policies below.

Processing Time
Orders are processed within 2-4 business days, excluding weekends and holidays. Tracking details will be provided once your package is shipped.

Shipping Options & Delivery Time
We offer standard international shipping, which typically takes 7-21 business days depending on your location. Please be aware that delivery times may vary due to customs clearance or other delays in the destination country.

Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of your order. Free shipping promotions may not apply to international orders unless stated otherwise.

Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient. Espiritu is not responsible for delays caused by customs or any additional fees that may apply. We recommend checking with your local customs office for details on applicable fees in your country before placing an order.

General Information

Order Tracking
All orders come with tracking information. Once your order has shipped, you will receive a tracking number to monitor the delivery status.

Lost or Stolen Packages
Espiritu is not responsible for lost or stolen packages once they have been marked as delivered. If your package has gone missing, please contact the shipping carrier directly to file a claim. We recommend shipping to a secure location, such as a work address or a nearby UPS Access Point.

Incorrect Shipping Information
Please ensure that all shipping details are accurate before submitting your order. Espiritu is not responsible for orders shipped to incorrect addresses due to customer error. If an error is made, please contact us immediately, and we will do our best to assist in updating your order before it ships.

Shipping Delays
While we strive to meet delivery timelines, delays can occasionally occur due to factors such as weather conditions, holidays, or carrier disruptions. We will notify you of any known delays and provide support in tracking your order.

Pre-Orders
For pre-orders, standard shipping will apply after the expected preorder timeframe.

Contact Us

For any questions or concerns regarding shipping, please contact us via email at customerservice@espiritu.com.

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