We understand that due to the artisanal nature of our shoes, some dyes or seams may occasionally result in defects, as well as other variable defects. If you receive a damaged shoe, we will replace it at no cost to you. Please open a ticket, submit photos of your shoes and we'll take it from there.
Our shoes come with a 100-day guarantee covering any manufacturing defects. After this period, any issues should be considered normal wear and tear. If you notice any defects within the guarantee period, please contact us, and we’ll be happy to assist with a replacement.
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Privacy Policy
Last updated May 6th, 2024 Espiritu (“we” or “us” or “our”) respects the privacy of our users (“user or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website espiritu.com and our ...
Returns, Exchanges, and Refunds Policy
Thank you for your purchase from Espiritu! We strive to ensure you are completely satisfied with your order. However, if you are not fully happy with your purchase, you may return it for a refund or an exchange. Please review our return policy below ...
Shipping Policy
At Espiritu, we strive to provide a seamless and efficient delivery experience to ensure your purchases arrive safely and on time. Please review our shipping guidelines for domestic and international orders. Domestic Shipping (U.S.) Processing Time ...
Am I Eligible for a Refund?
Refunds are available only within our policy guidelines and are applicable to shoes that were purchased at full price, not on sale. Refunds may also be considered in cases where we have not fulfilled our promise to you. If you believe you are ...
Sales and Discounts
Sales and Discounts All items purchased within a sale period are final sales. Some items on sale are also a preorder which means they will be shipped at a later date. Discount codes are not redeemable when a shoe is already discounted.